Double check that all fields are correctly filled out because if there is an error, the order will still go through but port-in will be unsuccessful, requiring you to contact support to resolve the issue. *For regular mobile phone numbers, choose “Mobile” as your number typeĥ. *If you are porting-in a VoIP service phone number (MagicJack, Vonage, Acanac, etc.) choose “Landline” as your number type Click Buy.įill out the required information fields. Select Online Store > Transfer my number> $25 one-time fee. On your computer, go to and log in to your Fongo account.
#MAGICJACK PORT NUMBER HOW TO#
In that email, there will be instructions on how to contact support via phone and they will verify your eligibility for the online store.Ĥ. *If you’re outside of Canada or if your IP address is wrongfully placing you outside of Canada (which happens occasionally) an email will be sent to you which says your request was denied. An email will be sent to you once the store is unlocked. *If you’re in Canada, the online store will be unlocked within one day of submitting the request. 11 Digit Fongo Number: Enter the 11 digit Fongo number beginning with 1.Porting Number: Enter the 11 digit phone number you wish to transfer.Issue Type: Fongo Mobile > Online store unlock.Description: Please unlock the online store.Your Email Address: Enter the email address for your Fongo Account.Within the app, go to Account > Support > Submit a Support Request > Fill in the fields: Create a Fongo account and get your own Fongo number (even though you you are porting-in your own)ģ. Download the Fongo app to your smartphoneĢ. Once porting to Fongo is completed, your account with your old provider will be automatically cancelled.ġ. * Do not contact your current provider indicating your intention of cancelling service with them.